FAQS

Q: Where do you ship out of?
A: Anaheim, California.

Q: How long does it take to get my order?
A: Your order will ship the same day. We offer priority shipping which takes 2 to 3 days.

Q: How long does it take to set up and install?
A: Easy plug & play, only takes 15 minutes to set up (Tools needed: Phillips screwdriver)  

Q: Is the stand included?
A: Yes, all Aluvvia models come with a stand.
Q: What are the system standards?
A: All models have standard functions: Temperature reader, face recognition & ID gate access.    
 
Q: Do you offer any warranty?
A: Yes, we offer 1 year manufacture warranty
 
Q: Can this be used for any businesses?
A: Yes, all industries.
 
Q: Is the Smart-Pass processor made in USA?
A: Yes, the processor is equipped by Qualcomm.
 
Q: Do you offer bulk discounts?
A: Yes, please email us for bulk pricing.